Thansk for the response. I attempted the steps you outlined above and still had no luck.
I don't know if it helps but I am running Windows XP Pro and using the Avaya IP Agent 4.0.2.4 which I upgraded to from 4.0.1.18 after the problem started.
IT at my company has suggested reinstalling XP...
Does anyone have any news on this issue and what the fix is for it? I am a home based user / administrator using Avaya IP Agent to connect to a queue nightly from 3am - 12pm. Suddenly last night it would no longer connect and got the message "IP Agent was unable to start the Avaya iClarity IP...
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