I'm running into a similar problem. We lose one of our Dell 2550 Win2k SP 3 servers when BE Ver 8.5 rev 3571 try's to backup up the D: drive it shuts down. The odd part is that for a week or so we took the server out of the regular job and created a separate one for the problem server and didn't...
Sounds like you need to check a few things;
First verify AT&T created the record you need for the external IP address, ping www.sitename.com from an outside connection this should resolve to the external ip you specified. The ping request may or may not time out depending on your firewall or...
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