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Hello, I have an issue where when I type MSTSC nothing opens - I have also navigated through the start menu to access this but unfortunately again nothing... THEN... I open Task manager and I have multiple processes of this. This is an intermittent issue and now it seems permanent - any ideas...

Hello all, We have been using CCR for a couple of years now and utilise this by running Wallboards, CCRManager consoles, reports etc. with no major issues. We have recently purchased a new site and although they have Avaya IPManager they dont use CCR - This is something i wast to set-up but...

All, We have an Analogue phone which is used for conferences and today when attempting to dial the Direct Number for this a message is received "Does Not Accept Incoming Calls" Internally I can dial the extension and connect no problems - Anyone have any idea what is going on? Thank you in...

Spot On ! Cheers

Hello, I am currently setting up a conference phone and using an analogue extension, can multiple calls be made at once on a Analogue Ext? Thanks in advance... Avaya IPManager V10 (16)

Hello, I have a CCR Enabled Huntgroup and have set-up a Wallboard display which includes basic information such as Availability, Lost Calls, DND etc... There is no Overflow group to this and there are around 20 members - 10 of which are permanent members and 10 opt in with the button on the...

Ah i see - bit of a nightmare for 100+ users! I'l have a think if its worth it! Thanks again!

Hi amriddle01... Looking Good! Although would I have to create this for each and every user within VMPro? Coudnt I do a bulk option? Thanks again

Checked everywhere and it seems no-one has ever done this?

Hi, Its VMPro 8.0 (80029) Thanks

Hello, Is there any way to automatically set an alternative Voicemail for users? There is current a standard message in place already and would like an alternative message which will automatically be in place out of hours (5pm - 8.59am) which will obviously inform the client that the member of...

Works a charm... You have saved me an almighty headache thanks so much

Apologies you are correct, Digital handsets

Hi hairlessupportmonkey, Yes Avaya 5410 IP Hansets and Hotdesking - although 99% of users stay on the same phone if that is relevant? Thanks

All, Each and every time Manager is re-booted, the Avaya phone-sets automatically log in as a random user. An example occurred this morning where a users phone on our 3rd floor was logged in with a user from the 6th floor - this user has never stepped foot on this floor?! Also, whenever I...

Nightmare :-0 Would you know if this this a free upgrade to existing users from support.avaya? ? Thanks a lot

This sounds ideal... Thank you tlpeter!

Hello, I have set-up a League Table within CCR Wallboard to be displayed on the office floor which displays the top performing members of staff. This is simply determined by the number of calls answered on a particular line. There is an issue that, although the top performers are listed in...

Hi tlpeter But from what I have heard from within Softconsole the Receptionist\user cannot see the status of each user - eg DND, Busy etc... like Phonemanager could...?

Hi, A couple of years back I used phone manager Lite and got a trial of the full version and thought it was a great feature. I have heard that Avaya have now discontinued this product so I was wondering if anyone... 1) Still uses this (even the Lite version) in IP Manager Version 10 2) Phone...