Search results for query: *

Hi. I have a new Digium Switchvox that I had a vendor install for me. We have a systemic issue with our Avaya 4610 phones. We were able to get them all SIP flashed and working fine. However 4 or 5 people complain per day of being unable to call or receive calls on their phone. The phone still...

Thanks everyone. I'll try these options. Matt

Calls go directly to the user,either internally or externally. There is no auto attendant or receptionist routing the calls. What happens now is if someone dials xxx-xxx-x601 from the outside, or 601 from the inside it rings on both the Exec and the Admin's phone immediately. Whoever answers...

Anyone have any thoughts on this? Thanks.

I have v3.1 (56)

Hi. I have an executive who would like his admin assistant to answer all his calls. It should only ring at the assistant's extension. However, if his assistant doesn't answer (busy, or not there) it needs to go back to the executive's extension and ring there. Then go to voicemail if he doesn't...

Thanks to the both of you. Right now we've got 8 people who have to be able to answer the calls sent to that one extension by the AA. They also need to be able to put customers on hold and have the ability for another person to pick up that call on their phone. We have that ability now with...

From what I can tell all our phones are TDL. They are all 4412D+ sets, except for the operator phone. It's a 4424LD+, which appears to be a TDL set as well. That 7139 line has been randomly going directly to voicemail lately. We probably didn't notice it before our call volume increased this...

Thanks Tom. That's very helpful. I'll try this when I get a chance. I have Merlin Magix 2.2 v7.2. That should fix having to have an extension plugged in for their phones to ring. But, like I said before, we never used to have a phone plugged in there, so I'm not sure what changed, other than the...

Thanks Merlinman and Tom. No, 7139 isn't an adjunct number. It's just a regular extension like the rest of ours. As far as using a group, I'm not sure why that wasn't setup to begin with. I wasn't here then. Do you know what the advantages would be to doing it that way? A little more about...

Hi. I have a Merlin Magix with Merlin Messaging. I have an extension 7139 that people will get if they press 4 at the Auto Attendant. This will then ring 8 extensions that have Shared System Access of 7139's first 9 buttons. This works fine, but sometimes a caller will press 4 and go directly to...

I have 15 Dell Latitude X200's at work. All of them hang on the color Windows boot up splash screen. The weird thing is they hang intermittently, they all hang at the same spot (about 2/3 of the way through boot up), and the kicker is they only hang when they are undocked. I have looked at...