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We have a customer who regularly sends print jobs to us with large attachments. On occasion these attachments exceed the message size limit of our exchange server and the customer is kicked back a message saying the message was rejected due to size restrictions. My questions is, is it possible...

I discovered that now two of our customers can not send us mail. Both customers have forwarded copies of their kick back messages to us and I noticed in the header that both customers are using EXIM version 4.69 and 4.74. I have been seeing IDENT requests coming from the customers mail servers...

Thanks for the reply. The customer allowed us to setup one of their e-mail accounts so I could conduct some testing. I think our MX records are hosed up. We have our own exchange server but another company houses our website. What I found during my testing is when an e-mail is sent to us...

Were experiencing an issue where one of our customers can not send us e-mails. Receiving e-mails from other customers no problem. We have our own exchange server in house. The customer is getting the error "retry timeout exceeded". I have enabled logging on our firewall and our exchange server...

Below is the header information from the e-mail that is returned to the sender. The customer who can't receive e-mail recently let go their internal IT staff who handled their exchange server as well as other internal systems. I asked the customer if any changes were made to exchange server...

Hello, I'm new to exchange and one of my clients is having the following issue. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed...