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An update - I set the line to 'none' for a prime and it solved the issue, just like you said. Thanks, everyone, for your input. Problem solved.

Thanks for all your input. I will do some more looking into prime set and lines.

Thanks. That is what I have been doing but for some reason the incoming faxes still ring. I wondered if there may be something I am not knowledgeable enough about with the line used for our faxes.

Hi, How do I get a phone set for one of our lines (our fax line) to appear only (not ring)? I have set the extension to appear only, as per the options, but it still rings.

I will email him for this. Hopefully, he will be helpful. Thanks.

thread799-257648 I may have two problems. One of our M7310 sets cannot dial long distance. I can only access programming with password xxxxx. For some reason, I cannot use xxxxx as a password. When I use xxxxx for the password, the only options I get under are Restrictions - Set Restrns - Set...