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  1. RodNick

    Noise on IP Office PRI

    I have an ip office with a pri The customer is experiencing intermittent static which I believe is from one of the channels on the pri. Is there any way of narrowing down which channel it might be through testing? Any assistance would be greatly appreciated. RodNick Technical User
  2. RodNick

    Add on Modules on Avaya 9650 IP Phone

    I am attempting to add 2 24 button add-on modules to an Avaya 9650 IP phone. I have programmed the phone to have 2 modules and also changed the power switch on the back of the phone to high. The problem I am having is that the second module won't power up. The first one works fine and i have...
  3. RodNick

    Outgoing Caller ID on Merlin Magix

    i am having an issue with the outgoing caller id on my Merlin Magix system. When anyone makes an outgoing call the main number is showing at the far end rather than their individual DID. I have the programming set to send "base number plus extension" but the main number is still showing. Is...
  4. RodNick

    MICS CALL RESTRICTION

    I have a MICS system with a PRI. The users can not dial 911 or 9911 or 9 plus 0 (operator). I have checked the filters etc. and I can not find anything that would be causing this. When a user tries to dial these numbers the phone beeps and the display says restricted. Any help on what would be...

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