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  1. slicari

    E-mailAttachments in Word - "The document name or path is not valid."

    Update: I wish I could say HOW the issue was resolved but I honestly don't know! I wanted to share the steps I took in case this should ever happen to anyone. I updated and ran SpyBot, Adaware, Norton Antivirus, Windows Update and Office Update. After I ran those programs, I continued to do so...
  2. slicari

    E-mailAttachments in Word - "The document name or path is not valid."

    Security level under Internet Explorer is set as the following: Internet: Medium Local Intranet:Medium-Low Trusted SItes: Low Restricted SItes: High (I changed my levels to default as one of my attempts in fixing the problem) Yes - that is correct to what is happening. And yes, to the saving...
  3. slicari

    E-mailAttachments in Word - "The document name or path is not valid."

    Sorry to be so confusing. In my most recent post, I meant to say that I can't tell if we are STILL having problems. We have not received any e-mails with attachments "today" that have caused any problems. In fact, out of the 3 of us, only one of us received an e-mail with a word attachment and...
  4. slicari

    E-mailAttachments in Word - "The document name or path is not valid."

    We are using Microsoft Word 2000 and I have updated all of our computers with the Microsoft Office Update as well as Windows 98SE update. I am opening them directly from the e-mail. Here are the 2 common ways we open attachments in e-mail and examples of how they open. Clicking directly on...
  5. slicari

    E-mailAttachments in Word - "The document name or path is not valid."

    Hi Gerry, Thanks for the quick response! The way I most often open the files is through the e-mail inbox via our web based software. I select the attachment, select download, then open. We also have the option to "View" the attachment which will open the document in a browser, which is how my...
  6. slicari

    E-mailAttachments in Word - "The document name or path is not valid."

    I start out by apologizing for the length of this...but I wanted to give as much info as possible in the hopes someone will have an answer and solution to this issue. Basically in a nutshell, we (my company) are having issues opening Word attachments through e-mail. We are receiving the error...

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