Update:
I wish I could say HOW the issue was resolved but I honestly don't know!
I wanted to share the steps I took in case this should ever happen to anyone.
I updated and ran SpyBot, Adaware, Norton Antivirus, Windows Update and Office Update. After I ran those programs, I continued to do so...
Security level under Internet Explorer is set as the following:
Internet: Medium
Local Intranet:Medium-Low
Trusted SItes: Low
Restricted SItes: High
(I changed my levels to default as one of my attempts in fixing the problem)
Yes - that is correct to what is happening.
And yes, to the saving...
Sorry to be so confusing. In my most recent post, I meant to say that I can't tell if we are STILL having problems. We have not received any e-mails with attachments "today" that have caused any problems. In fact, out of the 3 of us, only one of us received an e-mail with a word attachment and...
We are using Microsoft Word 2000 and I have updated all of our computers with the Microsoft Office Update as well as Windows 98SE update.
I am opening them directly from the e-mail. Here are the 2 common ways we open attachments in e-mail and examples of how they open.
Clicking directly on...
Hi Gerry,
Thanks for the quick response!
The way I most often open the files is through the e-mail inbox via our web based software. I select the attachment, select download, then open. We also have the option to "View" the attachment which will open the document in a browser, which is how my...
I start out by apologizing for the length of this...but I wanted to give as much info as possible in the hopes someone will have an answer and solution to this issue.
Basically in a nutshell, we (my company) are having issues opening Word attachments through e-mail. We are receiving the error...
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