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Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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Question about call coverage.
Here is a way of doing it where you don't have to mess around with Class of Restrictions, second coverage paths and extra buttons: Create a coverage path that goes to the admin's phone under the chosen busy/no answer options. Tell it N for DND/SAC/GotoCover. Create another coverage path...- Utelecom
- Post #5
- Forum: Avaya: CM/Aura (Definity)
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how to pre-program the phone number to forward calls to
Maybe I am misunderstanding this thread. If I am then I will look foolish, but... To forward all calls to a predesignated number (other than Send-All-Calls: If you assign a call-fwd to a button then tab over to the EXT: parameter field and put the number to be forwarded to there you will have...- Utelecom
- Post #10
- Forum: Avaya: CM/Aura (Definity)
