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  1. sherryp

    email addresses are case sensitive

    Can someone advise me how we can take off the case sensitivity on email addresses. eg: someone emails TestUser@testdomain.com.au and email is rejected. If the same person emails testuser@testdomain.com.au email comes through.
  2. sherryp

    Cannot initialise database

    I uninstalled ArcServe last night and I will reinstall today. Thanks for your help.
  3. sherryp

    Cannot initialise database

    Via Server Admin attempt to start the database engine and it fails - just goes Engine is starting and then Engine is stopping and Engine is not running. Via Services "Could not start the ArcServeIT database engine service on server name". Error 2140: An internal Windows NT error occurred.
  4. sherryp

    Cannot initialise database

    Can anyone advise me what prevents this from happening and how we can fix it? I have been advised to initialise the database to stop another problem and now cannot do so.
  5. sherryp

    asterisk appearing before job number

    How do you stop the asterisk appearing prior to the job number? I thought this was a licensing issue and have re-registered ArcServeIT but the asterisk is still appearing.
  6. sherryp

    E3406 error after applying QO15579.CAZ

    We are still getting E3406 Unable to file (filename)EC=Sharing Violation) after applying QO15578.CAZ. We can backup all other directories and files but get the eror on a shared directory which contains pdf files. If we run a backup only the directory containing the pdf files we get a 100%...

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