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  1. wmarbach

    PM Pro Screen Pop External to Web-Based Helpdesk

    It worked! Wow, that was simple! I thought there needed to be more done on the Avaya side. Thanks!
  2. wmarbach

    PM Pro Screen Pop External to Web-Based Helpdesk

    Hey Guys, I posed this question in another thread, however it was somewhat off topic, so I figured I'd start a new thread. I'm trying to configure PM Pro 3.0 to Pop my Web-Based Help Desk (Numara FootPrints) to a Create Issue screen. I configured this to work, however, I would like to pass the...
  3. wmarbach

    Phone Manger Pro screen pop - incoming number "witheld"

    Hey guys, I manage a helpdesk, and would like for my employees to be able to use the Screen Pop (External Program) to open a Web-Based Help Desk Create Issue page (FootPrints). I'm able to pop open the Page, but I now need to pass through the <calling_party> variable into the URL. The URL...

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