The reason why you have to order it is that it costs money... you could as well ask for a pirated CD-Image of other commercial software... I know SmartStart 7.1 is a free download, but 5.5 is not - for a reason.
I am having a hard time believing that. I also encountered that message on my Proliant 6000, and the complete text is:
Compaq Drive Array Physical Drive Threshold Exceeded. The physical drive in slot 9, port 2, bay 4 with serial number "WT7060300259", has exceeded a drive threshold.
[SNMP...
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