I have a workaround for getting SAV8.x to install on a locked down machine. I too have wrestled with the Symantec help desk staff and I can conclude that they are EFFING USELESS...so don't think that you are the only one to struggle with this.
The guts of the solution is to use a little...
If you are trying to uninstall the Corporate version of NAV, check this page:
http://service1.symantec.com/SUPPORT/ent-security.nsf/3d2a1f71c5a003348525680f006426be/4e87c4628305232a88256a2200272984?OpenDocument
Basically, you need to uninstall the NAV7.6 msi file.
I am having problems deploying the Symantec Antivirus 8.0 msi onto Windows 2000 using in house deployment tools.
I have MSI2.0 and ISScript7 previously installed on the machine, the SAV msi file is generated using the Symantec Packager application. The SAV8.0 msi file is installed via a script...
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