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  1. StevenKan

    Call routing

    Is your system set up to generate a secondary dial tone when you dial 9? I guess you could use the least cost routing function and enter the shortcode in there without the 9 Steven Kan
  2. StevenKan

    Phonemanager skins

    Will the standard skin work on softconsole as well? Please can i have a copy too, my email is steven.kan@htb.org.uk ta
  3. StevenKan

    Christmas Service

    Question about setting our system up for Christmas, If we use the manual shortcode for setting night service on our reception group, doe it come out of night service the next time the time profile comes around or only when we use the shortcode to clear it? e.g. if we set night service on at...
  4. StevenKan

    Problems with Handsets

    Have you trieed reflashing the firmware on the DT modules? We had an issue where one 2030 phone would cause the modules to reset whenever the user used voicemail option on the screen. Reflashing the same firmware back onto the boxes resolved the issue, so i guess the original flash was...
  5. StevenKan

    Phonemanager skins

    Hi Is anyone out there working on Phonemanager skins for 2.0, the default one doesn't seem to be going down too well, just a nice standard MS colour scheme would be fine! Steven Kan
  6. StevenKan

    4602

    IPGuru Is it possible to programme any of the keys on the 4602 with IPOffice, maybe the display softkeys. e.g. I would like to have forward unconditional and pickupmember functions. They would only need to be available when the phone is not on a call. What is normally displayed by the two...
  7. StevenKan

    4602

    Has anyone tried using the 4602 IP phone with the IPOffice? Steven Kan
  8. StevenKan

    Release 2.0

    Hi all Just spotted R2.0 Documentation is now up on support.avaya.com although the cd downloads aren't there yet. Steven Kan
  9. StevenKan

    System Resetting

    May have a new lead on this Went to modify the stillqueuing message on our main reception number, the system crashed consistently! Our voicemailpro server is still on 1.3 whilst our ipoffices are on 1.4, could this cause an issue. Is there a documented upgrade process for VoicemailPro 1.4? Or...
  10. StevenKan

    System Resetting

    Also, when the system resets, we see this: 1mS PRN: Monitor Started IP=192.168.10.98 IP 412 1.4(25) htbchurch 1mS PRN: LAW=A PRI=1, BRI=0, ALOG=0, ADSL=0 VCOMP=20, MDM=0, WAN=1, MODU=5 LANM=0 CkSRC=5 VMAIL=0(VER=0 TYP=1) CALLS=0(TOT=0) 80mS ERR: IP412 TDMLink 2 reports error at other end 152mS...
  11. StevenKan

    System Resetting

    Our 412 system keeps resetting, spotted this in the monitor just before it fails, any ideas on what it means or how to fix. 998150mS PRN: .FATAL TLB Data Load Error address=f8f40464 d=5 pc=008d3da0 01e686f0 008d4c98 008d1ef0 008f0f4c 008e8168 IP 412 1.4(25) Many thanks Steve
  12. StevenKan

    error message

    Any ideas on the following error message we occassionaly see in the monitor program on a IP412 283191mS ERR: CMCall::Depth/Nest Limit Exceeded. normally comes up continuously for a short period of time. Thanks Steven Kan
  13. StevenKan

    DECT - Kirk

    Is anyone able to send me the PDF of the latest DECT installation guide as i can't find it on the Avaya website and only have the 1.3 engineer cd's at the moment. ta
  14. StevenKan

    DECT - Kirk

    oops, just realised i can get the s/n from the CCFP status messages. Thanks anyway
  15. StevenKan

    DECT - Kirk

    Thanks for that, Is the Serial Number the IPEI for the handset, if so are there any handsets that people can recommend with easy to find IPEIs, as I am aware that some handsets can be a bit nightmarish to get this info.
  16. StevenKan

    DECT - Kirk

    Hi We have a Kirk 1500 Dect system linked upto one of our IPOffices and wondered if anyone might be able to answer the following. a) is it possible to use other non-Kirk handsets as maintenance staff have broken 4 in 6 months and the Kirk units aren't particularly rugged and quite pricey. Are...

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