I have also ran into this type of problem. I ended up deleting gw, ran the cleaning agent, deleted windows messaging (add/remove programs | windows setup), reinstalled windows messaging, reinstalled gw. good luck
hello all,
here is some information you may find helpful. i too had the sircam virus and everything i tried to run said i needed sirc32.exe to run. cut and paste this link for help
http://vil.nai.com/vil/virusSummary.asp?virus_k=99141
meckeard,
ramani gave you a terrific troubleshooting list and may have left something out. power supplies have two different voltage settings. check and make sure you are using the 115v settings
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