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I need to add a variable to the EDU that doesn't need to be archived in the database. The EDU properties populate a URL when an agent screen pops. I can get the new field in the URL, but if I inject a value during the call, it doesn't show up (others do, so I know the test method works). So...

Found it! We read the SIP packet and saw the RDNIS (original called party #) was present in the "History-Info" segment. I googled and some super-genius figured out how to have that read as a variable and wrote a context to route accordingly. My coworker and I have spent well over a month...

Thanks engjohn & busster for the help. I ran across another post on Tek-Tips where they linked this Avaya Modular Messaging Doc: http://www.avaya.com/uk/emea/en-us/resource/assets/applicationnotes/dcsmm.pdf One of the pages showed isdn QSIG settings that I haven't set up. Qsig has got to be...

I set my extensions_custom.conf thusly: [from-trunk] ;retrieve RDNIS exten => _XXXX,1,Macro(stdexten,${CALLERID(rdnis)},${CALLERID(rdnis)}) exten => _XXXXX,1,Macro(stdexten,${CALLERID(rdnis)},${CALLERID(rdnis)}) exten => _12599,1,VoiceMailMain() exten => _12599,2,NoOp(${Mailbox}) exten =>...

I've seen this question asked elsewhere, but I haven't found a definitive answer. I'm trying to use ooh323 or SIP trunking (or even analog TDMs in a hunt group if I must) to cover calls from an Avaya S87XX to a TB2.8 Comedian Mail. The trunks are working perfectly for delivering calls both...