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It comes down to budget. The CAT 6 standard is just recently radified, and CAT 7 is right on it's tail... will they want to rip everything out and upgrade in a year? You might want to take a consultive approach on this one. I have had several customers ask for CAT 6 networks without even...

go to https://www.tollfreenumbers.com and you will find a good search that allows for multiple wild cards so you can really zero in on the vanity number you want, they also reply with which company currently owns the number and if it is available.

If you are looking or a small office system that will give you the features and punch of a large office PBX at an affordable price, then you might want to look at either Bizfon 680 system or the Talk Switch NCS-24. Both will run you around $1800 for a package, very user friendly to administer...

Graybar also sells Ortronics and Vartronics, each sell the 25 pair cables and I have had good, consistent luck with identifying the cable pairs.

UPDATE: I did some more troubleshooting. I tried some of the suggestions above. I made sure all the wiring was orderly, nothing too crossed up. Made sure phone wiring both station and CO were not entangled with AC wiring of any kind. I noticed the customer's system had not been grounded so...

You need to make sure you have a Partner II not a Partner Plus system. The Plus can not be expanded. You can tell by looking at the main processor card (center slot in the carrier) and look at the identifying sticker.. it should say Partner II Rx.x. You can also look at the face of the card...

Can you explain why the sound resembles a pulse dial phone instead of hearing actual ringing?

My customer has a Partner II R3.1 with Partner VS voice mail R3.1 We have 12 stations and 9 CO lines. When a station is off hook on an active call, either internal or external, and a second call rings in, the first user hears a ringing sound in their ear, sounds like an old rotary phone...