Heck, I had it running for a day and WHAM! I got the same error sending SMTP error 20....
I do not know what I changed, but anyway:
The smart host is the mailserver which can handle SMTP messages, you can either put a domainname or IP address there.
Hope it works for you!
I tried the option...
We have installed ArcServe 9 also, and having the same problems getting an e-mail alert to work.
Here's my story with a working solution at the end...
Exchange settings made, AlertManager says to have logged in succesfully on the Exchange system.
Trying to send a mail thru the Exchange...
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