Like many other users, I initially confused views with folders. I have literally thousands of emails in my database. When sending an email, I thought that if I hit "Send and Save", it would save it in the designated folder but if I just hit "Send", it would not save the email. I now have...
I have literally thousands of emails in my database. I group my emails into folders by case number. When I can't find an email, I search the "All Documents" view. If I find the email, how can I determine which folder it is saved in. With hundreds of folders, searching each one individually...
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