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Is it possible to forward specific callers based on their caller ID number when they call in a DID number. For example if I am away from my desk instead of certain callers getting my voice mail they woudl be sent to my cell phone instead?

There is a fix that is in place already I am using it myself. Works great just like before with OL 2010 they have even added a few enhancments!

Here is what I am referring to from the troubleshooting Guide: Reset levels Reset to factory settings is a stand-alone feature that has the following levels of reset: • Level 1 reset erases all customer-specific data and restores the default configuration for all components. This reset leaves...

Just trying to get clarification on this. I have read several posts and the BCM reset guide. If I have lost the admin and password and i perform a Level 1 reset will I loose just the system programing and default back to the factory settings or will I also loose all patches and keycodes i.e...

I don't understand what that means?

Thank you. I am just curious but do you have any idea why Nortel could have programmed it to do this? I have never worked with any type of technology that will change it system ID. Usually this is imbedded into a device or component or software and the manufacturer wants it to stay permanent...

Thank you. Will Avaya charge for it?

Yes, I do have the PRI Enabler KeyCode and I do agree that a fresh STARTUP is always the best way to go. I am concerned that if I do a STARTUP the MICS will change it's SYSID number. I have had this happen in the past. If it is not PRI system and a LOOP system no problem it does not matter but...

I have a MICE that has a PRI installed and we are renumbering our DID's from 5000 to 3000 there are going to be 200 of them. IS there any way to renumber all of them without doing a **STARTUP? If I do a **STARTUP will the PRI keycode be deleted or is there a better way to do this while saving...

What will happen if I just pull the 6.1 out and install the 7.0. This system is not in use yet so I don;t care about the programing I would rather RESTART it anyway. Will I loose all of the keycodes for the PRI? If I have the PRI number will I still be able to reinstall the keycode number or...

Thanks I will look there.

Can multiple BCM50's be networked together on the same site with Centralized voice mail to provide a larger local site using digital sets? For a BCM50 6.0 we are trying to set up a Auto Answer feature that will answer a DID line advise the caller all the agents are buy and then provide a...