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NICE Screen Agent Intermittent Recordings
Greg, Screen agent logs are loacated @ C:\ProgramData\NICE Systems\ScreenAgent\(Username)\Logs If the force record voice check box in system admin is ticketed then it will exhibit whatever you get to see. Do you see a pattern ? Does it occur to all agents or just the one person ? whats the...- Blufontaine
- Post #2
- Forum: NICE Systems solutions
