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My guess is that the reason they may be slow in responding is because there is not yet a large enough pool of customers who have deployed Unigy with their legacy turrets. You might find the source of an informed and objective opinion would come from an industry specialist consultant who has/is...

There is very little in the public domain about trading turrets. The industry is too small of a niche to be followed by anyone in the analyst community. Though having said that, episodic reports are disseminated periodically, the most recent published by Rik Turner at Ovum Group. It is a...

There are a handful of third-party support providers for legacy IPC systems. They are mostly "one man and a dog" operations and several operate under the cloud of litigation from IPC. There is one company, MarketCom, that seems to have established itself to some degree in terms of a relatively...

It is difficult to know how the systems would be priced as the configuration (# of ring downs, interop w/PBX, speakers, location, et al.) will determine that; at list price for two x 10 position systems I would estimate that they would be US$75-100K per location installed (after discount). The...

Your "low TCO" options are limited as you probably know as a current consumer of turrets. Let's exclude the incumbents for a moment: IPC, BT, Orange who all price at the premium end of the range and require a PABX for PSTN/PTT access. Next are IPTrade (Belgium), Speakerbus (UK) and Wesley...

ETC is a reputable and expert provider in this niche. They are a specialist and as such are open to customize their products to suit your requirements. The other company whose primary focus is standalone speaker/hoot n holler solutions is Speakerbus (based in the UK). Speakerbus is the larger of...

IPC vs. Mitel - If your traders love the IPC turrets or have specific features/functions they are used to the IPC and money and system footprint are no object then I would lean toward IPC. Also if they are heavy speaker users I think the traditional turret systems like IPC often have an edge...

Unlikely. The IP Office was designed for very small offices as you probably know. You might try checking with the suppliers who are focused on Avaya integration: Speakerbus and IP Trade.

IPC and Mitel have completed SIP interoperability testing and certification as well as Q.SIG. It is unlikely that you would find any field-deployed IPC-Mitel SIP integration yet because the testing was only recently completed. Just as it is unlikely you will find many SIP interop environments...