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I believe i have corrected the issue. In the logs I found that the calls that were having the issue were actually people using an old office number from before we bought that location. So no reroute was set for that line. Once i rolled that into the reroute tables the users in location (v) have...

Hello, We have a 3 location company. All offices are running 3300 ICP. All 3 locations have att consoles at the reception area. We will call office 1 (v) office 2 (r) office 3 (c) I have setup a route in (c) switch to reroute all calls for the mainline/receptionist to loc (r) receptionist...

Hello, I have 2 phones at one of my locations that ocasionaly do a quick humm then reset. Do any of you know what might cause this and how i can resolve it? The switch is a 3300.