Okay, I would setup another computer with DNS before reinstalling (or do it at night when no one is there). But I would also check to see what mode your running your DNS server in... Primary or Active Directory? I would make sure its running in AD mode...
If your going to reinstall, then get...
Physically go to that user, knock him/her upside his skull then log into his computer and DISABLE the messenger service. ~ or ~
Make a group policy and add that user to it
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