Technickelone - I have not updated my thread, I should have! After about 9 months we finally resolved the issue. It is an issue with the PRI Cards that were in our switch and the Cards that Verizon had at the Smart Jack. It was a timing issue. The cards in the Smart Jack Need to be replaced...
First of all thanks so much for responding! I am going to call Nexteria this morning and demand a TAC case be opened with Nortel. I had 3 CSU's replaced, but not all of them. That will be my next step. Do any of you think this may be an issue with Verizon??
Has anyone experienced this issue? We are getting a mechanical noise on some of our incoming calls. All of our incoming calls are routed through our PRI by Verizon. It has been an on going issue for over 9 months now. Nortel (Nextira One) has replaced several pieces of equipment in the hopes...
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