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  1. jmartinez1969

    Transfer Call in Application Builder

    I get this message when the call rings the cell 3 times and then tries to go to the cells voicemail..."your call cannot be completed as dialed, please try again later". If I call the cell directly with a phone I get the cell's voicemail. I have tried this with a Cingular cell phone as well as...
  2. jmartinez1969

    Transfer Call in Application Builder

    I am trying to transfer a call to a cell phone in application builder using a transfer block. It will transfer the call to the cell, I can see it ringing, however when the voicemail of the cell phone gets ready to pickup I get an error message. Is there a cls of service that I need to change...
  3. jmartinez1969

    Symposium - Playing music while in the queue

    I am using an interalia xmu+ for my messages. I have a "welcome" msg on route 7, a "please continue to hold" on route 8, and a "sorry we are closed msg" on route 9. I thought I could use the play music between announcements on route 10 back to the interalia. I was told by my telco that I...
  4. jmartinez1969

    Symposium - Playing music while in the queue

    I have Symposium Express and I am trying to get my callers to hear music while they are hold before the call is answered by an person. I have selected in the Symposium "what callers will hear between announcments to be music using route 10". When I call in and the system tells me "all agents...

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