I went to the following web site and found that the printer is still under warranty until August 2004
http://www.officeprinting.xerox.com/printerpartners/plsql/SS_EXTRANET_ENTITLEMENT.startup
It is a good thing the print head is $1700.
So because we use Xerox ink the thing is covered.
Someone moved the printer to a new location. Now I have a jet that will not print. I have done the three eliminate light stripes followed by shutdown over night then three eliminate light stripes. Yet I still can't get the jet to print any suggestions Tim
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