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Thanks for the advice. I will look into how I can do this. It's an isolated system so I have no idea how it could have flicked over in the first place.

Hi all, We have started to have a problem with our Avaya phones, where some of our employees have moved desks and unplugged their phones (despite specific instructions to leave them be) and when it boots back up, an update is applied and the handset can no longer login with an extension number...

Thank you for the help. It seems that an EC500 would do the trick in this case (after looking up what it is). I ran the command display system-parameters customer-options, and it looks like we don't have any EC500 licenses purchased, which is a pain. Any chance this could be MacGuyvered without...

Hi all, I hope this is the right part of the forum to post in. We use Avaya Integrated Management Site Administration (v3.1.13) for our current phone system. I would like to point out that I have had no formal training on any of the phone systems we use, and just expected to pick it up as I go...