I currently have Definity Site Administration, version 1.8.03. I am getting a new computer and our data team have recently deleted my only executable copy of DSA from our network. I have tried installing the new ASA remote tool on another PC and it is very unstable (BUGGY) even with the...
I am using Partner Remote Admin Software, Release 5.0 trying to connect to a Partner ACS 3.0. The system is located about 800 feet from my PC.
From extension 10, I can dial 76 and the modem answers. I can be transferred to 76 and the modem answers.
As soon as I click OK in the remote...
Client has a Merlin Legend 7.0 working with Merlin Mail 007. Auto attendant is set to answer immediately.
Can we set the zero (0) out option to have the phone ring at ext. 10 then follow coverage to the General mailbox?
Furthermore, can you program the zero out option for another mailbox...
I have WinSPM 5.0 and have used it successfully connected many times using the direct, internal and manual connection types. I am setting up the external connection for the first time and seem to be missing something.
Trunk 812 is programmed at the client location for remote access. Do I need...
What is the magical combination of events that will allow me to connect to a Partner ACS 3.0 or 5.0? I have tried for about half hour without success.
There are 2 different sets of instructions telling you when to hang up the telephone when you hear ringing or when you hear modem tone using...
My client has a Merlin Legend 6.1. Their previous vendor set up a doorbell. When the doorbell is depressed, it rings various telephones. It works fine and is programmed correctly through trunk 8144. The console has had this functionality for at least 10 years and the operator has now decided...
I have a Pennsylvania client that needs access to the paging system in their Kentucky location using TIE lines.
Currently, the Kentucky location accesses internal paging by dialing *9 + the trunk line for paging (818). Our routers between the locations (PA &KY) cannot digest or understand *9...
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