That will be the scenario.
Call Scenario 1: IT agent engaged in a call with MEDIUM priority caller
Incoming call from NORMAL priority caller. After pressing 1, takes 1st position in call queue.
Incoming call from HIGH priority caller. After pressing 1, NORMAL priority caller becomes 2nd in...
Please advise if this will works?
change vector 5413 Page 1 of 6
CALL VECTOR
Number: 5413 Name: INTERFLOW-QPOS
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n...
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