OK, first thing first.
Do you really have 2.0 installed or is it 2.5.1? In either case do you use VirusScan Enterprise or only 4.5.1? The update tasks for them differ quite a bit, because CommonUpdater performs updates for VSE.
Perhaps the guy before you configured autoupdate tasks localy...
Also you can view the agent log by typing http://computer_name_or_ip_address:8081
I use this all the time to troubleshoot problematic computers remotely.
The agent icon shows up in the tray only if you set it up that way in the Agent policies. By default it is not shown.
To install McAfee Antivirus 8.0i you have to enable the Deployment task. Click on the Directory, go to the Tasks tab and double-click the Deployment task. Remove all of the...
The easiest way would be to just install Epo 3.5 on another server that has the same name and IP address as the old one. Then you just turn off the old server and plug in the new one. All the agents will now contact the new server and download the latest Agent package from it. They will also...
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