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We are haivning audio problem when recording a greeting and listening to messages. We are getting garbel and breaking up on the Avaya Aura Messaging. Anyone have this issue before?

Has anyone programmed a 4621 IP phone to ring back after being on hold for a designated amount of time?

Yes, this is how it all looks. I am looking into anoter solution.

I should mention we have 15 attendant locations and I am working on att.#7. Because any changes made to the dial plan would affect all the attendants....we are telling everyone to reach their operator by dialing her 5 digit extension directly. However, I do need to figure out how to change...

yes

I was able to set up the phone...but need to know how to make the new 4621 the operator zero so wehn employees press zero the operator (on the new 4621 phone) will answer.

We want to change the attn. console to a 4621 with a EU24 side car and remove the attn. but still have people to dial 'zero' to reach the operator. Anyone done that before?

Users complain when they turn the volume control down on the 4621 phones the volume bar shows turned down but the caller's voice will rise up and the bar does not move. We are running CM5.2..Has anyone experience this?

Users complain when they turn the volume control down on the 4621 phones the volume bar shows turned down but the caller’s voice will rise up and the bar does not move. We are running CM5.2..Has anyone experience this?

Looking for a way to upgrade the 4621's firmware without loosing the files...speed dial, log files etc.

Looking for a way to upgrade the 4621's firmware without loosing the txt files...speed dial, log files etc.

Anyone using a cordless headset on attendant consoles? Client wants to be able to Answer OR transfer OR disconnect OR all 3 from the headset not the console.

Does anyone know how to connect a falshing light to Avaya 4621 IP phones? We want to be able to hear a loud bell AND/or see a flashing light when the phones are ringing in a loud production area.