I'm looking for information on the difference between the "ANS" and "CORGC" results from the following traffic studies running on the same PABX.
Study 1 : TROPI:CORG=all. ( provides ANS values)
Alex advises ANS = "The number of answered calls to a group of origin"
Study 2 : TROPI:DIR=all (...
Hi 73vette,
Are you analysing the MD110 SMDR ASCII outputs or Call Accounting Device reports?.
Do you know the "Condition code" on the Call record in Question ?
If it's a standalone site it might be worth considering externally transferred calls.( T condition Code ) Transferred...
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