Give Variphy a chance. It is easy to create custom reports such as extension numbers, departments, and duration.
www.variphy.com/products/enterprises/cisco-call-history-reporting
I am currently using Variphy for Call accounting. I have also tried SIP Print software in the past.
www.variphy.com/products/enterprises/cisco-call-history-reporting
I am looking for a tool / software that can Remotely control my Cisco Phones at work. It would nice to see what my end-users are experiencing which would allow me troubleshoot the problems. I get a lot of complaint about voice quality issues, can't access the phone, and many other things!
Any...
Hi Phil,
I have a similar questions as you and I am currently using Variphy. You can create a custom reports to fit all of your reporting needs.
www.variphy.com/products/enterprises/cisco-call-history-reporting
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