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Hi all, I'm using the Equinox Client I dial an external call (appear correctly into my screen) When the call is established, the screen of the Equinox client display 56845ca0c9a78fcc38bf9d746b94de7b instead of the external number. When i'm troubleshooting, it's the SIP provider who send me it...

Thanks Wanebo but I would like to use the SMGR as I did with AES. For sure i did a bad process and I am in the bad way. Maybe into the Appendix F: Advanced Security Settings, I don't need some step but only "Adding Additional AES CA Root Certificates to ACR". But also this i did.

I did also the AES with SMGR and follow step by step the creation of certification. As they said also, i put the file xxx.pem into Program File/Avaya/ContactRecorder/keystore/cacerts but still have the link TSAPI and DMCC down with alarm no such TLINK. AES is into 7.0.1 SP4 and patch also the...

Hi everybody, I follow the documentation "Avaya Contact Recorder" Release 15.1 Planning, Installation and Administration Guide Appendix F: Advanced Security Settings Installing a Signed SSL Certificate Generating a Certificate Signing Request You need a Certificate Signing Request (CSR) as...

Hi everybody, I follow the documentation "Avaya Contact Recorder" Release 15.1 Planning, Installation and Administration Guide Appendix F: Advanced Security Settings Installing a Signed SSL Certificate Generating a Certificate Signing Request You need a Certificate Signing Request (CSR) as...

Yes they are. The 3 TLSv1 Protocol have been Configured. For information into the ACR server (under windows server), I didn't modify the acr.proprieties file. I let the default configuration (so the file is empty).

Hi Everybody I did a connection between AES 7.0 and ACR 15.1. the configuration seems good as before with ACR 11 and AES 6.3 But now the TSAPI and DMCC are DOWN They are 4 majors alarms : - DMCC API not running on (AES address) Reason : Remote host closed connection during handshake - Link to...

sorry you are right. I didn't try this one. Thanks for your help, everything is working with this one. Have a nice day and thanks again

I did also with 2.1.3 but same result.

Hi All Maybe somebody could help me ! With the Avaya Communicator 2.1.4 with IPOffice 10.0.3 SE, it's not work correctly. Maybe i did some mistake and not follow correctly the process specially with the certificate. The Avaya Communicator is correctly connected but under the contact it's not...