MiContact Center (formerly prairieFyre) knowledge base: http://micc.mitel.com/kb/
MiCC training options: http://mitel.ca/product-service/micontact-center-end-user-training
Some vendors also have how-to videos on YouTube.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.