Keep it short....New users tend to get overwhelmed with too much information. I've had better results conducting several short sessions instead of one long class. Also, don't try to teach everything an application can do. Again, you risk overwhelming your students. Focus on practical tips...
Tech Republic (<A HREF="http://www.techrepublic.com" TARGET="_new">http://www.techrepublic.com</A>) has an entire "channel" devoted to Training. It includes product and site reviews (that's how I found Tek-Tips), trainer development articles, training tips (such as "how to teach...
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