Email of course is most important when it comes to accountability. It allows you to have a record of all the attempts you have made.
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The Portal Group, LLC.
www.theportalgrp.com
I agree that you need to establish and define your role so you don't overstep your boundaries.
Also keep in mind that you need the person you've assigned tasks to to acknowledge that because at the end of the day, if the work isn't done, your project won't be completed on time. You can hope...
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