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  1. rediaz3

    Nice 8.9 Trunk Side recording Integrated with Avaya

    For sure..these are the version information... Nice Universe CLS 8.9 SP 5 Integration Drivers 8.9 SP3 1 - LucentTS 2 - Mosaix CTI Server AES 4.0.1 I performed different mapping using the logger definition tool without success ... Thank you guys for your comments
  2. rediaz3

    Nice 8.9 Trunk Side recording Integrated with Avaya

    Hi guys, I hope you can help me with this.. I got an ISDN PRI trunk type that need to be mapped from Nice using the LucentTS driver. The recording method is Digital Matrix and the logger is Unsummed. The manuals refers to use the Logger Definition Tool putting the information as follow: Recorded...
  3. rediaz3

    Nice 8.9 Digital Matrix Implementation

    Hi Engineers... I have a logger working on trunk side recording method against to a dialer platform, the ADIF cards connected straightly to the voice Agents cards using a coupler module. The idea is to split the total amount of channels and use a portion of them to record PBX IP stations using...

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