One full year after they were installed, my 8 Epson TM-T88v ip printers still print slower than the 88iv's they replaced. I have called and emailed multiple people within Micros/Oracle and gotten exactly nowhere.
They are without question the most unresponsive company I have ever dealt with. I...
I have been in contact with Micros about this problem repeatedly and the last time I spoke with them they seemed to think it was a firmware problem. They have been very slow to respond, but I will follow up with them again to see if they have made any progress.
We are experiencing a similar problem and have also not gotten any help from Micros.
We just upgraded to new Micros WS6's at two business locations and purchased 8 Epson TM-T88v ip printers.
All 8 printers run very slowly, just like you described - they seem to hesitate briefly after each line...
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