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I have a site that sells a product (giftcard) and premium membership types. My client just asked me to add a second online credit card merchant to augment authorize.net. We expect a high return rate, and authorize.net frowns on a high level of refunds so my client wants to toggle the...

Hello, Windows Defender popped up this morning and told me I had a high-security error of the Trojan variety so I took the recommended action and removed it. Right after that, I clicked on an install link for a svn client, which didn't seem to work. When I closed all my windows, my desktop was...

I've been trying to debug my Flash CS3 app on IE6 all day. My app loads fine if * On IE, in Internet Options, under 'Settings', I selected Check for newer versions of stored pages "Every time I visit' -OR- * I had to delete temporary files Otherwise, my app would only load right the first...

I went into my IE 6 options and checked 'Check for new version of page every time I visit' and it fixed my problem. However I can't expect my users to have this option checked. What can I do to force a hard refresh each time this page loads? (Hitting Control-F5 doesn't solve it either) Thanks...

Hello, I have a Flash app that loads some images based on an .xml file. It works great across browsers EXCEPT IE 6 where I can only get my thumbnails to display periodically. (Just now it loaded for the first time and then didn't load when I went back to the page. You can see it happening here...

Unexpected File Format I'm getting the above error when trying to open .fla files that previously worked fine. This is only happening to some of my files. I just tested a file on another machine and got the same error. Any advice would be appreciated. I would like to recover the files. I'm...

In case anyone is still reading this, all my problems were due to a corrupt font! Removing the fonts I installed right before my problems started fixed everything. The Adobe support rep told me that corrupt font will crash INDD faster than anything. Now we know!

Well, to make things worse, I just infected my laptop with the same problem by trying to open an ID file from my desktop machine.

Hello, Since this morning, InDesign CS2 won't even start on my machine. I simply get the "Windows encountered a problem" error. This is after several uninstalls/installs, a Win XP update, and a very knowledgeable person manually cleared my registry. Still the "Windows encountered..." To add...

Thank you for your help! I should also add that the lines appear around the text frames as well, those that don't contain any transparent images or don't even touch any. -Kriszti

Hello, I recently started working with InDesign CS2 and haven't had a problem until now. I have a document with transparent images on top of a large background image. My problem is that when I generate a high-res (PDF/X-1a2001), I see the borders of my InDesign frames as slight gray lines in...