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  1. IC1SS - Avaya

    VDN Reporting - Concurrent Calls

    Thank you Sean. That report is good but I don't see concurrent calls on it. Am I missing something?
  2. IC1SS - Avaya

    VDN Reporting - Concurrent Calls

    System Manager 8.1.2.0 - CMS Supervisor 18.0 - Infortel Select Version 10.0 We are working on implementing an IVR by Nuance and they are asking for peak concurrent calls for our main menu. We have several VDNs pointing to the same Vector. I am looking for a way to get a report that has this...
  3. IC1SS - Avaya

    Avaya J189 SIP phone Extension Type

    We use J179 for the J189 phones and haven't see any issues. We are on System Manager 8.1.2.0 and I do not see an options for J189
  4. IC1SS - Avaya

    VDN Reporting - Concurrent Calls

    System Manager 8.1.2.0 - CMS Supervisor 18.0 - Infortel Select Version 10.0 We are working on implementing an IVR by Nuance and they are asking for peak concurrent calls for our main menu. We have several VDNs pointing to the same Vector. I am looking for a way to get a report that has this...

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