Need help with MOH. I'm terminated on V/GRN- GRN/V pair.on CO block. I have music on the block with a test set.I have background music, but no music on hold. Cust has 4 lines.
Also. on the inskin v/m. If I transfer a call to v/m the box will answer. If you call an extension the v/m will noy...
Is it possible to program the Flash 4 to play messages last in first out instead of the first in first out format?
Any help would be great, my VP is wanting this asap.
Customer is using auto attendant to pick up after 4 rings.
When dialing an extension thru the auto attendant the voicemail for that extension does not pick up. Any Suggestion?
I have a customer who would like to split the voicemail
so that callers to lines 1&2 receive one message and callers to lines 3&4 recieve another. Can someone provide a step by step instruction on how to set this up. Thank you for any help.
I Have a customer in a call center enviroment using M7208's with Plantronics PLX-500 headsets. Customer is complaining of low volume. Anyone have any input on switch settings on the headset or are these incompatable? Ant help would be greatly appreciated.
I have an STS with inskin voicemail. I'm able to call internal and have the voicemail answer on each station, but I can't get the voicemail to answer on incoming CO calls. There are 8 lines installed on the system. Any help would be great!!
I have an STS with inskin voicemail. I'm able to call internal and have the voicemail answer on each station, but I can't get the voicemail to answer on incoming CO calls. There are 8 lines installed on the system. Any help would be great!!
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