MAD MAX I have a question on one of your posts, not certain if you received the answer. Iwas trying to set up attendant 1x to automatically update names, but I saw that you had said it was wiping out your pc's info. We are running 4.09 on soft console and 6.3 on cm . I am still needing some...
I am tasked to change an existing Auto Attendant that automatically forwards via TOD schedule calls to there call center. They want this change do to customer wants to forward all these calls at different times, like the Holiday that just past they worked half day but calls never forwarded until...
Would like the know where procedures are to installing Val virtual card and setting up music. I have sites that use premier unit that holds a USB thumb drive with 6 .wav files can this be done using VAL or do I need to build a trunk and how do I associate it to either audio port on G430 cabinet...
Have a Avaya CM aura 6.3
1. installed music using announcement group and also 1 .wav file on Val card can you use several and step through ea song or do I have to install premier for music source. We have them set up on BCM systems. Can you use the USB ports on G430 Cabinet or if not how do you...
[wavey2]I know this is Old equipment but does anyone have the CD or the files for the Norstar VOIP Gateway.I need this to reset Password that was lost ??
[hairpull]I am trying to get information on resetting the Norstar VOIP Gateway; password There is a thread but it does not give enough detail way back in 2005.If anyone has this information,it also mentions a CD which no one here seems to have.Please HELP ME !!
Possummbutt1
To: Aragon and also NorstarWiz,
I have a Norstar VOIP, passord lost.I saw a post about reseting and using Bootp not certain how to do this plus this is a working system do not want to lose information or take down if at all possible, however, we are doing a migration and the engineers on this...
Can not find how to build 2500 set acd.Have looked in ld - 10 not real clear.We are using CC^ also third party IVR using Nortel CCT.I see where you have to say yess to AACD ast AST AGTA in Class but how do you enter ACD queue and agent ID ? Any takers samuri18@juno.com
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