If this is just for general computing, I'd add some usb2.0 external solutions and be done with it. It won't need to be that fast. Worse case, 2 monitors from a pcie card and 1 from a usb solution. This will be a cheap solution too so the client will be happy enough.
Has this been resolved?
If not, I'd try rebooting both routers first. Then I'd check for any changes in packet loss or latency on each end's Internet connection. Then I'd check the route between the two routers for any changes in packet loss or latency.
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