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  1. aholbert

    MiVoice Office 400 blacklist

    I have a PRI and tagged the trunk group as use blacklist. Added my number to blacklist as +2125551212 for instance. Action is set to reject call, but call still rings through. What am I missing?
  2. aholbert

    MICC Agent State Idle when busy

    No Alarms Ignore agent secondary line activity is checked under Media Server - Data summary options
  3. aholbert

    MICC Agent State Idle when busy

    MICC 9.3.2 problem. ACD agent answer a call and agent state show correctly as busy on ACD call. Agent places call on hold and agent state shows correctly ACD call on hold. Now agent presses line 2 and places call and state shows correctly non-ACD call Agent hangs up and returns to ACD call...
  4. aholbert

    PMS on MiVoice Office 400

    New to 400 and I have 470 controller on 192.168.229.220 PMS set to hotel management protocol SX-200 IP 192.168.229.x PMS emulator just says couldn't connect to 192.168.229.220:15374 PMS license is enabled What else might I be missing?
  5. aholbert

    Coral Duplication

    Coral III 4GC keeps loosing duplication. Forced back into duplication works for a few days or weeks but then looses slave. Tried replacing 4GC same issue. Have replaced MEX-IP2 in the past and problem reoccurs.
  6. aholbert

    Excessive messaging on SX200 dnic sets

    I have an SX-200 LW 19 Q46.0.1 and several phones are going to lockout and then coming back into service. The phones are all on different cards and they are in different bays. The logs show "excessive messaging. remove from service. Any ideas? I have replaced BCC card and MCCIIIE.
  7. aholbert

    Looking for technical manuals!

    www.wedophones.com

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