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The license has probably expired! it is a one shot license for 30 days but once used, that is it! Use the 10 day license instead! 90-37 is only available from handset programming... Press the following buttons in order: SPEAKER # * # * Dial: 12345678, then press HOLD. Dial 90 37 01. Dial 10...

Have you tried a known working phone in place of the MRC-215

Actualy @CoralTech it may have been a complicating factor in that they wanted to be able to take their desk phones home as and when they felt the need so they had to be able to turn the nat traversal on or off as needed. maybe the differing ports were for on premises? However the fault I had...

They don't close shop at the end of the year, They cease sales of hardware! Support will be available till 2030 and they will be selling cloud based systems ongoing which they may well offer a migration path to. on a different topic, I just (literally) found I can change the text color from the...

I've also never had an SL lose it's licenses even when I remove the CPU memory battery to replace it! I would be speaking to TAC re a possible faulty CPU.

@CoralTech Sorry but been there done this and each phone needed different ports and if you had 2 on the same port, at least one wouldn't work! Checked and confirmed with TAC! Edited to add, I know this because after install I had a fault with no speech on one phone. Changed it's ports and hey...

You need to use different ports for each remote phone and keep a spreadsheet of what you use or it will soon get out of hand!

Sorry but you have posted in the NEC forum. You may get a better response in the Panasonic forum!

Yes but in your DID tables, is 200 set to go to 200?

Yep The window for the DTMF tone to be recognized needs extending but for the life of me I can't remember where to change it! It is late here in western Australia and I will try to find a more definitive answer tomorrow assuming no one else comes up with a solution overnight!

As DoubleDriveLine said "Wireshark is the only way to tell which or how to fix it.

Sorry but this forum is for questions relating to NEC systems and products not Unify. So I don't rate your chances of help here.

Good idea @CoralTech

I think you need to!

Have you done a wireshark trace to see what is happening?

Have you checked with the carrier to make sure the issue isn't in their network?

Check MB 24-09 for that extension, a call forward for CO calls may have been set to a invalid destination.

Is it assigned in the DID table Mem Block 22-11

Sorry wrong system!

Put them in different tenants and don't allow tenant to tenant calling!