Thanks for the quick reply! I'll give that a shot next time I have the chance.
One detail I neglected to mention: The current bridged extension (7382) covers to voicemail after 6 rings. By immediately covering it to X number of stations, will that break voicemail? In my limited experience...
Hello,
Our current setup has 5 phones with 5 bridged appearances each of a particular extension. It is 'almost' a call center style situation, with the difference that each user needs to have the opportunity to answer each call coming in (it needs to ring on all stations involved).
We're...
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