My question is...
with my current ACD package (I'm told its D, I just drive the car, I don't know what makes it tick)Is it possible to have overflow set to 0 so that one ACD queue flows to another ACD queue and still have the incoming call pegged to the source queue rather than the target...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.