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How could we change the subject on email send by voicemail pro when we chosse to copy voicemail to an email. the subject is : "Subject: Voicemail Message (5555555555 > Extn4203) From:5555555555" We want to change de From :5555555 to the full name field in manager and not the username.. Could...

Hi, With SofConsole and AVAYA 9.05 the receptionist could just transfert in searching in the field "Name". In Avaya Manager the Full name it is in the format "FirstName LastName" causing problem because SoftConsole search only the first word in that field (FirstName). We want to be able to...

Thank all for your help. How can I do now for SoftConsole ? In that software the receptionist could just transfert a call by using the name but, like on the phone a the beginning, it is searching just by the first name.

One last question for holdmusic34 : Where in the world do you find that command ? I am impress! I found nothing anywhere for that command.

YES! It's working. I have to put the command in NoUser. Thantk you a lot kyle555, Westi and HoldMusic34.

Thank for you help holdmusic34 and Westi. I am not an expert on AVAYA but where in AVAYA, I put you TUI:NAME_SEARCH_MODE=3 (2 for searching by name). The phone I have is model 9611G.

Someone have found the wav file in thread940-1450093 ? We have that issue with Dial By Name. With phone inside we could search by the dial by name search only on the firstname in the field FullNane and for the call from extern they could search by last name. What we want is the inside phone to...